Shipping Methods
At NEOBEAUTY COSMETICS, we are committed to providing a seamless and efficient shipping experience for our valued customers in Greece and Cyprus.
Please find below our shipping policies and charges for your reference.
Shipping within Greece
- For parcels weighing up to 2 kg, the shipping fee is €5.00.
- Extra €3.50 service fee for paying with cash on delivery.
- Free shipping for orders above €50.
Shipping to Cyprus
- For parcels weighing up to 2 kg, the shipping fee is €5.00.
- Extra €3.50 service fee for paying with cash on delivery.
- Free shipping for orders above €50.
Order Processing and Delivery Times
- For orders within the Athens area and mainland Greece, expect a processing time of 1-2 business days, provided all products are in stock.
- For shipments to islands and remote areas, allow 2-4 business days for processing, assuming immediate product availability.
- In case any items are temporarily unavailable, delivery may take up to 4-5 business days. We will inform you via phone in such instances to ensure clear communication.
- Please note that if an order is not received by the customer due to their error for more than 3 consecutive attempts, future orders will only be processed if the customer selects a payment method using a bank card.
At NEOBEAUTY COSMETICS, we strive to ensure that your orders are delivered promptly and efficiently.
Our team works diligently with our network of courier partners to provide you with the best possible shipping experience.
If you have any questions or concerns about shipping and delivery, please do not hesitate to contact our customer support team, who will be more than happy to assist you.